How does Istanbul Explorer Pass Saving Guarantee Work?

The Istanbul Explorer Pass provides a budget-friendly alternative to individual entry fees for selected attractions in the city. Travel plans can change—whether due to fatigue, missed opening hours, late arrivals, or simply visiting fewer attractions than expected. With this flexible pass, you only pay for what you use, ensuring a stress-free and cost-efficient way to experience Istanbul at your own pace.

With the Istanbul Explorer Pass, you only pay for the attractions you visit, as listed on our attractions page. If the total entry fees of your selected sites are lower than what you paid for the pass, we’ll refund the difference within 10 business days of your request. Please note that reserved attractions must be canceled at least 24 hours in advance to avoid being counted as used.

The Istanbul Explorer Pass remains valid for activation for up to one year from the date of purchase. If your plans change and you don’t use the pass, you can cancel it without any fees. Unused passes are eligible for a full refund within one year of purchase. Please note that any reserved attractions must be canceled at least 24 hours before the scheduled visit to avoid being marked as used.